Terms of Use

Acceptance of Terms

Welcome to Train By Rob. By accessing or using the website located at https://trainbyrob.com (the "Site"), submitting a coaching application, or engaging with any of our services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, please do not use our Site or services.

These Terms constitute a legally binding agreement between you ("you" or "Client") and Train By Rob ("we," "us," or "our"). These Terms should be read alongside our Privacy Policy, which is incorporated herein by reference.

About Our Services

Train By Rob provides private fitness coaching and longevity performance training services, including but not limited to:

• Personalized strength and mobility training programs
• Injury prevention and joint health coaching
• Metabolic fitness and body composition guidance
• Recovery optimization strategies
• General longevity performance coaching and lifestyle guidance
• General educational content related to advanced performance strategies, including peptides and regenerative health approaches

Health & Medical Disclaimer

Train By Rob is a fitness coaching service, not a medical provider. Our coach is not a licensed physician, physical therapist, or registered dietitian. Nothing on this Site or provided through our coaching services constitutes medical advice, diagnosis, or treatment.

By engaging with our services, you acknowledge and agree that:

• You will consult with a qualified healthcare provider before beginning any new exercise program, especially if you have a pre-existing medical condition, injury, or health concern.
• Physical exercise involves inherent risks, including the risk of injury. You voluntarily assume all such risks.
• Any information provided about nutrition, supplementation, recovery, or advanced wellness protocols is general in nature and not tailored medical guidance.
• Results from training programs vary by individual. No specific outcomes are guaranteed.
• You are solely responsible for your health decisions and for communicating accurate health information to your coach.

Eligibility

Our services are intended for individuals who are at least 18 years of age. By using our Site or applying for coaching, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and are not prohibited by any applicable law from engaging in our services.

We reserve the right to refuse services to anyone at our sole discretion.

Coaching Application & Enrollment

Our private coaching services are offered on an application basis. Submitting an application does not guarantee enrollment. We reserve the right to accept or decline any application without obligation or explanation.

Upon acceptance, you may be asked to sign a separate coaching agreement outlining specific terms, program structure, and session details. In the event of any conflict between these Terms and a separate coaching agreement, the coaching agreement shall govern.

By submitting an application, you consent to Train By Rob contacting you by email or phone to discuss your application and coaching options.

Payments, Refunds & Cancellations

Payments

All fees for coaching services will be communicated to you prior to enrollment. Payment terms and accepted payment methods will be outlined in your coaching agreement. All fees are quoted in U.S. dollars unless otherwise stated.

Refunds

Due to the personalized nature of our coaching services, all payments are generally non-refundable unless otherwise specified in writing in your coaching agreement. If you have a concern about a payment, please contact us promptly and we will work to address it in good faith.

Cancellations & Rescheduling

Cancellation and rescheduling policies for individual sessions or programs will be communicated at the time of enrollment. We reserve the right to cancel or reschedule sessions due to illness, emergency, or circumstances beyond our control.

Chargebacks

Initiating a chargeback or payment dispute without first contacting us to resolve the matter is a material breach of these Terms. We reserve the right to pursue collection of any amounts owed.

Client Responsibilities

As a client of Train By Rob, you agree to:

• Provide accurate, complete, and up-to-date information about your health, fitness level, and relevant medical history.
• Notify your coach immediately of any changes to your health status or new injuries that may affect your ability to train safely.
• Follow program instructions responsibly and exercise within your personal limits.
• Attend sessions or notify us of cancellations in accordance with the agreed schedule.
• Treat all coaches and staff with respect and professionalism.
• Understand that the information and guidance provided are personalized to you and should not be shared or redistributed.

Intellectual Property

All content on this Site — including text, graphics, logos, images, training methodologies, program materials, videos, and overall design — is the exclusive property of Train By Rob or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publicly display, sell, or create derivative works from any content on this Site without our prior written permission.

Any training programs or materials provided to you as part of coaching services are licensed to you for personal use only. You may not share, resell, or redistribute these materials in any form.

User Conduct

By using this Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to any portion of the Site or its related systems.
• Transmit any harmful, offensive, defamatory, or otherwise objectionable content.
• Use automated tools (bots, scrapers, etc.) to access or collect data from the Site.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Interfere with the proper functioning of the Site or its security features.

Disclaimer of Warranties

The Site and our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Train By Rob expressly disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose, and any guarantee of specific results from our coaching programs.

Individual results from fitness coaching vary and depend on numerous personal factors including genetics, adherence, lifestyle, and health status.

Limitation of Liability

To the maximum extent permitted by applicable law, Train By Rob, its owner, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, including physical injury, loss of data, revenue, or profits.

In no event shall our total liability to you exceed the total amount you paid to Train By Rob for the services giving rise to the claim during the three (3) months preceding the event.

Indemnification

You agree to indemnify, defend, and hold harmless Train By Rob, its owner, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Site or our services, your violation of these Terms, or any inaccurate health information you provided.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

Dispute Resolution

In the event of any dispute, we encourage you to contact us directly first. We will make a good-faith effort to resolve any dispute informally within 30 days.

If not resolved informally, and except where prohibited by law, both parties agree to resolve the dispute through binding arbitration under the rules of the American Arbitration Association (AAA), conducted in Miami-Dade County, Florida.

You agree that you will not bring or participate in any class action lawsuit or class-wide arbitration against Train By Rob.

SMS / Text Messaging Terms

By providing your mobile phone number to Train By Rob and opting in to receive text messages (via our coaching application, website form, or other opt-in mechanism), you agree to the following SMS terms:

Program Description

Train By Rob may send you SMS/MMS messages for the following purposes: appointment reminders, coaching check-ins and program updates, and application follow-ups.

Message Frequency

Message frequency varies based on your coaching program and stage of engagement with our services.

Cost

Message and data rates may apply. Please contact your wireless carrier for details about your plan's messaging rates.

Opt-Out

You may cancel SMS communications at any time by replying STOP to any text message from Train By Rob. You will receive a single confirmation message. To re-subscribe, reply START.

Help

Reply HELP to any text message from us, or contact us via the information in Section 17.

No Obligation

Consent to receive text messages is not a condition of purchasing or receiving any service from Train By Rob.

Carrier Disclaimer

Mobile carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site or services after any changes constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us:

By using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.