Privacy Policy

Who We Are

Train By Rob ("we," "us," or "our") operates the website located at https://trainbyrob.com (the "Site"). We provide private fitness coaching, longevity performance training, and related wellness services. This Privacy Policy explains how we handle personal information collected through our Site and coaching application process.

By using our Site or submitting an application, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

When you apply for private coaching or contact us, we may collect:

• Full name and contact information (email address, phone number)
• Health and fitness background, including current fitness level, injury history, and physical goals
• Age, general health status, and lifestyle information relevant to coaching
• Any other information you voluntarily include in your application or messages

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical data, including:

• IP address and general geographic location
• Browser type and operating system
• Pages visited and time spent on those pages
• Referring URL and device information

Information from Third Parties

We may receive information about you from third-party platforms you interact with in connection with our services, such as scheduling tools or payment processors. We only receive information necessary to provide our services.

How We Use Your Information

• Service Delivery: To review coaching applications, communicate with prospective and current clients, and deliver personalized training programs.
• Communications: To respond to inquiries, send coaching updates, and share relevant program information.
• Improvement: To analyze how our Site is used and improve the user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
• Safety: To protect the security and integrity of our Site and services.

We do not sell your personal information. We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our Site (e.g., website hosting, email platforms, scheduling tools, payment processors). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Train By Rob, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience and analyze Site traffic. Types of cookies we may use include:

• Essential Cookies: Necessary for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Marketing/Retargeting Cookies: May be used to deliver relevant advertising on platforms such as Meta (Facebook/Instagram).

You can control cookie settings through your browser preferences. You may also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Communications: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.
• Data Portability: Request a portable copy of your data in certain circumstances.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information.

European Residents (GDPR)

If you are located in the European Economic Area, our legal basis for processing your personal information is typically your consent or our legitimate interest in providing and improving our services. You have the right to lodge a complaint with your local data protection authority.

Children's Privacy

Our Site and services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.

Third-Party Links

Our Site may contain links to third-party websites, including social media platforms such as Instagram, Facebook, and YouTube. We are not responsible for the privacy practices of those sites. This Privacy Policy applies solely to information collected through our Site.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

SMS / Text Message Communications

By providing your phone number and opting in to receive text messages from Train By Rob (via our coaching application form, website, or other opt-in mechanism), you consent to receive recurring SMS/MMS messages from us. These messages may include:

• Appointment reminders and session scheduling updates
• Coaching check-ins and program communications
• Application follow-ups and enrollment information

Message frequency varies based on your coaching program and engagement with our services.

Message and data rates may apply. Contact your wireless carrier for details.

Opt-Out

You may opt out at any time by replying STOP to any text message from us. You will receive a single confirmation and no further texts will be sent. To re-subscribe, text START.

Help

Reply HELP to any of our messages or contact us via the information in Section 13.

No Third-Party Sharing of SMS Data

Carrier Disclaimer

Mobile carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our Site following any changes constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

We aim to respond to all privacy-related inquiries within 30 days.